Shipping Policy

Last updated: 20-04-2026

At Gracie & Lane, we aim to make your shopping experience as smooth and worry-free as possible — from checkout to delivery.

All orders are carefully prepared and processed within 1–3 business days.

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

Estimated delivery times:

Please note that delivery times are estimates and may vary due to demand, holidays, or courier delays.

We are currently offering free shipping during our Spring Sale.

This means your order will be delivered at no extra cost — no hidden fees.

Every order includes a tracking number, so you can follow your package every step of the way.

If you haven’t received your tracking details within a few days, please contact us — we’re happy to help.

While we do everything we can to ensure timely delivery, delays may occasionally occur due to:

We appreciate your patience and understanding.

If your order arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date.

We will investigate the issue and make sure you are taken care of.

Please make sure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

Our support team is here for you.

If you have any questions about your order, feel free to reach out via our contact page — we’ll gladly assist you.

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