Terms & Conditions – Gracie & Lane

Last updated: 20-04-2026

These Terms and Conditions govern your use of our website and the purchase of products from Gracie & Lane. By accessing our website or placing an order, you agree to be bound by these terms.

1. General Information

Gracie & Lane is an online fashion retailer offering curated women’s clothing and accessories.

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon being published on this page.

2. Orders & Acceptance

All orders are subject to availability and confirmation of payment.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

Once your order is placed, you will receive a confirmation email. This does not guarantee acceptance — your order is only confirmed once it has been shipped.

3. Pricing & Payments

All prices are displayed in GBP (£) and include applicable taxes unless stated otherwise.

We accept secure payments via:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

All transactions are processed through secure and encrypted payment gateways.

4. Shipping & Delivery

We aim to process and ship orders as quickly as possible.

Delivery times may vary depending on your location and are provided as estimates only.

Gracie & Lane is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

5. Returns & Refunds

We offer a 30-day money-back guarantee.

To be eligible for a return:

• Items must be unused and in original condition
• All tags must be attached

To request a return, please contact our support team.

Once your return is received and inspected, your refund will be processed.

6. Product Information

We strive to display our products as accurately as possible.

However, slight variations in color or appearance may occur due to lighting or screen settings.

7. Intellectual Property

All content on this website, including images, text, branding, and design, is the property of Gracie & Lane and may not be used without permission.

8. Liability

Gracie & Lane shall not be held liable for any indirect or consequential damages resulting from the use of our website or products.

Our total liability is limited to the amount paid for the purchased product.

9. Governing Law

These Terms are governed by the laws of the United Kingdom.

10. Contact

If you have any questions about these Terms, please contact us via our contact page.